Lulu Money (Malaysia) Sdn. Bhd. is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010, as amended, and other applicable legal and regulatory requirements.
We may collect and use your personal data to provide our services, verify your identity, process transactions, prevent fraud, conduct regulatory screening, fulfil legal obligations and carry out internal business and marketing activities.
Where necessary, your personal data may be shared with our related companies, authorised agents, banks, payment and remittance partners, service providers and regulatory authorities. We do not sell or rent your personal data.
We may use your contact information to share updates, promotional offers, campaigns and information about our products and services, subject to applicable consent and legal requirements.
If you do not wish to receive marketing communications, you may opt out at any time by submitting a request through our Contact Us page. We will process your request and cease marketing communications in accordance with applicable legal requirements.
Opting out will not affect your transactions or essential service notifications.
We take reasonable measures to safeguard your personal data and retain it in accordance with applicable legal and regulatory requirements. You may request access to or correction of your personal data, subject to applicable law.
For enquiries or privacy-related requests, please visit our Contact Us page.